Privacy Policy

General

Fiora (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, processed, stored, and disclosed by Fiora.

This Privacy Policy applies to our website, mobile application, and related services collectively referred to as the “Service.” By accessing or using our Service, you acknowledge that you have read, understood, and agree to the collection, use, storage, processing, and disclosure of your information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are defined as follows:

• Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information such as language preference, or support login functionality.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Fiora, which is responsible for your information under this Privacy Policy.
• Country: where Fiora or the owners/founders of Fiora are based.
• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Fiora and use the Service.
• IP address: a number assigned to every device connected to the Internet. An IP address can often be used to identify the approximate location from which a device connects to the Internet.
• Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.
• Service: the service provided by Fiora, including the mobile application, website, AI generation features, subscriptions, and related services.
• Third-party service: external providers that help us operate, maintain, process, analyze, secure, or improve the Service.
• You: a person or entity that uses Fiora or accesses the Service.

Information automatically collected

Certain information is collected automatically when you visit, use, or navigate the Service. This information does not usually reveal your specific identity, such as your name or contact information, but may include device and usage information.

Automatically collected information may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country or approximate location, app version, crash logs, diagnostic data, session information, and information about how and when you use the Service.

This information is primarily needed to maintain the security and operation of our Service, for internal analytics and reporting purposes, to diagnose technical issues, prevent fraud, and improve the user experience.

Collection of Personal Data and Method

Fiora may process your personal data for the purposes specified in this Privacy Policy. We may collect personal data directly from you, from your device, from app stores, or from third-party services that support the operation of our Service.

The personal data collected and used by Fiora may include your name and surname, email address, phone number if you contact us, photos or images you upload or capture in the app, text prompts or other inputs you provide, generated images or videos, device information, app usage information, purchase or subscription information, Identifier for Advertisers if you give permission, Identifier for Vendors, and IP address.

Fiora allows users to upload or capture photos in order to generate AI-based images, videos, animations, and similar visual content. These photos may include a person’s face. Photos are collected directly from you only when you choose to upload an image from your device or capture a photo using the app.

When a photo includes a face, Fiora may temporarily process the visual information contained in that photo only to generate the AI output requested by you. Fiora does not collect, create, use, or store biometric identifiers, face geometry, facial recognition templates, Face ID data, faceprints, or any data used to identify, authenticate, or verify a person’s identity.

To generate the requested AI output, the photo selected or captured by the user may be temporarily sent to Replicate, our third-party AI processing provider. Replicate processes the submitted photo only for the purpose of generating the user-requested output.

Uploaded or captured photos and any face-related data contained in them are processed temporarily only for the purpose of generating the requested output. We do not permanently store uploaded or captured photos or face-related data after the generation process is completed. The final generated image or video is saved only on the user’s device unless the user chooses to save, export, upload, or share it elsewhere.

Data Categories and Data Types

Fiora may process the following categories of personal data:

• Identity Information: name and surname, if provided by you.
• Contact Information: phone number and email address, if provided by you.
• Process Security: internet traffic data, IP address, device name, app version, operating system, visit data, time and date information, in-app purchase history, Identifier for Advertisers if you give permission, and Identifier for Vendors.
• Visual and Audio Records: photos, images, uploaded visual content, captured visual content, and generated images or videos.
• Face-related visual information: visual information contained in user-uploaded or user-captured photos that may show a human face. This information is processed temporarily only to generate the requested AI output and is not used for facial recognition, identity verification, biometric profiling, advertising, tracking, or building a face database.
• Customer Transaction: order information, billing information, subscription status, and purchase-related information received from app stores.
• Marketing Data: IDFA or similar advertising identifiers only where permitted by your device settings, your consent, and applicable law.

Fiora does not collect biometric data. We do not collect, create, or store face geometry, facial recognition templates, Face ID data, faceprints, biometric identifiers, or any data used to identify or authenticate a person.

How We Use Your Information

We use your information for a variety of business purposes, including to provide our Service, for administrative purposes, to improve the Service, and where permitted by law, to communicate with you about our products and services.

Provide Our Services

We use your information to fulfill our contract with you and provide the Service, including:

• Providing AI-based image, video, animation, and similar generation features;
• Processing photos, images, prompts, and other inputs submitted by you;
• Generating the output requested by you;
• Managing your access to certain areas, functionalities, and features of the Service;
• Answering customer or technical support requests;
• Communicating with you about support requests, purchases, subscriptions, or policy changes;
• Processing purchase and subscription information for products or services purchased.

When users upload or take photos within the app, these images are used solely to generate AI-based images, videos, animations, or similar outputs requested by the user. Facial features may be temporarily analyzed only as necessary to produce the requested output.

Photos and face-related visual information are not used for facial recognition, identity verification, biometric identification, biometric profiling, advertising, tracking, user identification, building a face database, or selling personal data.

Administrative Purposes

We use your information for various administrative purposes, such as:

• Maintaining network and information security;
• Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity;
• Measuring interest and engagement in our Service;
• Improving, upgrading, debugging, and enhancing our Service;
• Developing new features and services;
• Ensuring internal quality control and safety;
• Auditing interactions, transactions, and compliance activities;
• Enforcing our agreements and policies;
• Complying with legal obligations.

Marketing and Advertising our Products and Services

We may use personal information to provide you with content, offers, or promotional materials where permitted by applicable law and platform rules.

We do not use uploaded photos or face-related data for advertising or tracking. We do not use photos or face-related data to create advertising profiles, target advertisements, or track users across apps or websites.

If you have questions about our marketing practices or would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in the Contact Us section below.

Other Purposes

We may also use your information for other purposes requested by you or as permitted by applicable law.

To generate AI-based content, the photo, image, or prompt submitted by the user may be temporarily processed by Replicate, our third-party AI processing provider. Replicate processes the submitted content only to generate the result requested by the user.

The submitted photo and any face-related data contained in it are not used by Fiora for facial recognition, identity verification, biometric profiling, advertising, tracking, or unrelated purposes.

Uploaded or captured photos and face-related data are processed temporarily only for the duration necessary to generate the requested AI output and are not permanently stored by us after the generation process is completed.

General Principles Regarding Personal Data Processing

In accordance with this Privacy Policy, personal data is processed by Fiora in line with the following basic principles:

• being processed lawfully, fairly, and transparently;
• being accurate and, where necessary, kept up to date;
• being processed for specific, explicit, and legitimate purposes;
• being limited to the purpose for which it is processed and consistent with data minimization;
• being stored only for the period required by applicable law or necessary for the purpose of processing;
• being protected through appropriate technical and administrative measures.

Purposes of Processing Personal Data and Legal Reasons

Your personal data may be processed via automatic or non-automatic means for the purposes stated in this Privacy Policy and in accordance with applicable data protection laws.

Purposes of Processing Personal Data

• Identity and Contact Information: to conduct communication activities, provide support, execute service processes, and comply with legal obligations.
• Process Security: to ensure information security, prevent fraud and abuse, debug the Service, and maintain business continuity.
• Visual and Audio Records: to provide AI-based image, video, animation, and similar generation features requested by the user.
• Face-related visual information: to temporarily generate the requested AI output only. This information is not used for facial recognition, identity verification, biometric profiling, advertising, tracking, or building a face database.
• Customer Transaction: to manage purchases, subscriptions, billing, and customer satisfaction processes.
• Marketing Data: to conduct advertising, campaign, or promotion processes only where permitted by law, platform rules, and your settings or consent.

Legal Reasons

Depending on the type of personal data and the jurisdiction applicable to you, we may process your personal data based on one or more of the following legal reasons:

• processing is necessary to provide the Service requested by you;
• processing is necessary for the performance of a contract with you;
• processing is necessary for our legitimate interests, provided that your fundamental rights and freedoms are protected;
• processing is necessary to comply with legal obligations;
• processing is based on your consent, where consent is required by applicable law.

Third Party Websites and Applications

Fiora may contain links to third-party websites or applications that are not operated or controlled by us. These linked websites or applications may have their own terms, privacy policies, and data practices.

We are not responsible for the content, privacy practices, or disclosure of information by third-party websites or applications that we do not control. We encourage you to review the privacy policies of any third-party websites or applications you access.

We collect information by fair and lawful means, with your knowledge and consent where required. We also let you know why we collect it and how it will be used. You are free to refuse our request for certain information, with the understanding that we may be unable to provide some of the requested features without it.

Push Notifications

Fiora may occasionally send you push notifications regarding application updates, service-related notices, or other relevant information about our Service.

You can manage or disable push notifications through the settings on your device.

Your data will be stored for the duration specified in applicable legislation or for a reasonable time until the purpose of processing ceases to exist. We may continue to store certain personal data after the expiry of the purpose of use where required by law or where a separate legal basis applies.

Uploaded or captured photos and any face-related data contained in them are processed temporarily only for the purpose of generating the requested output and are not permanently stored by us after generation is completed.

Technical and Administrative Measures

Fiora undertakes to take reasonable technical and administrative measures to ensure the confidentiality, integrity, and security of personal data.

We use appropriate measures designed to prevent unlawful processing of personal data, unauthorized access to data, unlawful disclosure, modification, or destruction of data.

These measures may include access controls, encryption where appropriate, secure logging, limited authorization, security monitoring, employee or contractor confidentiality obligations, backups, and other safeguards designed to protect personal data.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Transferring Personal Data to Third Parties

We may transfer personal data to third-party service providers where necessary to operate, maintain, analyze, improve, secure, and provide the Service.

Fiora uses Replicate as a third-party AI processing provider. When you use an AI generation feature, your selected or captured photo, image, or prompt may be temporarily sent to Replicate only to generate the content requested by you.

Photos and face-related data are not shared with Replicate for facial recognition, identity verification, biometric identification, biometric profiling, advertising, tracking, or building a face database.

We require our service providers to process personal data only on our behalf, only for the purposes described in this Privacy Policy, and with appropriate privacy and security protections.

Your personal data may also be transferred to service providers that support analytics, diagnostics, crash reporting, hosting, cloud infrastructure, subscription management, fraud prevention, payment processing, and customer support.

We may also disclose information where necessary to comply with applicable law, regulation, legal process, governmental request, protect the rights or safety of Fiora, our users, or others, detect or prevent fraud or abuse, or enforce our Terms of Service.

Personnel

If you are an Fiora worker, contractor, or applicant, we may collect information you voluntarily provide to us. We use such information for human resources, recruitment, administration, compliance, and related purposes.

You may contact us to update, correct, or request deletion of your information, subject to applicable law and our legal obligations.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, acquisition, financing, reorganization, bankruptcy, or other transfer of all or substantially all of the assets of Fiora, provided that the receiving party agrees to handle personal data in a manner consistent with this Privacy Policy or as otherwise required by applicable law.

Affiliates

We may disclose information to our affiliates where necessary to operate, support, improve, or provide the Service. Any information provided to our affiliates will be treated in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of [GOVERNING JURISDICTION], without regard to conflict of law principles, unless otherwise required by applicable consumer protection or data protection laws in your country or region.

Fiora uses artificial intelligence technologies to generate images, videos, animations, and similar visual outputs based on user inputs. AI is used solely to process content and create the outputs requested by the user. Due to the evolving nature of AI technologies, we cannot guarantee the accuracy, originality, reliability, or uniqueness of generated content.

We are committed to transparent and responsible AI use. User-provided photos that may contain faces are used only to generate the requested AI output and are not used for facial recognition, identity verification, biometric profiling, advertising, tracking, or building a face database.

Your Consent

By using Fiora, registering an account, making a purchase, uploading or capturing a photo, submitting a prompt, or using AI generation features, you acknowledge the collection, use, processing, and disclosure of your information as described in this Privacy Policy.

When you choose to use an AI generation feature, the photo, image, or prompt you submit may be temporarily processed by Fiora and Replicate, our third-party AI processing provider, solely to generate the output requested by you.

You may choose not to upload or capture a photo. However, if you do not provide a photo, certain AI generation features may not be available.

Links to Other Websites

This Privacy Policy applies only to the Service. The Service may contain links to other websites or services not operated or controlled by Fiora.

We are not responsible for the content, accuracy, privacy practices, or policies of such third-party websites or services. Your browsing and interaction on any other website or service is subject to that third party’s own rules and policies.

Advertising

The Service may contain third-party advertisements or links to third-party sites where permitted by applicable law and platform rules.

We do not use uploaded photos or face-related data for advertising or tracking. We do not use photos or face-related data to target advertisements or build advertising profiles.

Cookies for Advertising

Cookies and similar technologies may collect information over time about your online activity to make online advertisements more relevant and effective where permitted by applicable law.

We do not place uploaded photos or face-related data in cookies, and we do not use photos or face-related data for interest-based advertising.

Cookies

Fiora may use cookies or similar technologies to identify areas of our website that you have visited, enhance the performance and functionality of the Service, remember preferences, and support analytics.

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access certain functionality correctly or at all.

We do not place personally identifiable information, uploaded photos, or face-related data in cookies.

Blocking and disabling cookies and similar technologies

Wherever you are located, you may set your browser to block cookies and similar technologies. This may block essential cookies and prevent parts of the Service from functioning properly.

Different browsers provide different controls. Please visit your browser’s help menu for more information.

Payment Details

Purchases and subscriptions may be processed by the Apple App Store, Google Play Store, or another applicable app store or payment provider.

We do not directly collect or store your full payment card details. Payment processing is subject to the terms and privacy policies of the applicable app store or payment provider.

Kids' Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from a child under 13 without appropriate consent, we will take steps to remove that information.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies.

Unless otherwise required by law, we may notify you through the Service or by other appropriate means before material changes take effect. Your continued use of the Service after changes become effective means that you acknowledge the updated Privacy Policy.

Third-Party Services

We may display, include, make available, or rely on third-party content, technologies, applications, APIs, or services.

Third-party services may include AI processing providers such as Replicate, analytics providers, app stores, payment processors, cloud infrastructure providers, crash reporting providers, and support tools.

We are not responsible for third-party services that we do not control. Your use of third-party services may be subject to their own terms and privacy policies.

Contact Us

Do not hesitate to contact us if you have any questions about this Privacy Policy or our privacy practices.

Via Email: bitronixsoft@gmail.com